Bureaucratic Bungle @ MMU?

Thanks to Jeff Ooi for highlighting this letter/issue on his blog.

Read up on the bungle by Multimedia University (MMU) on the enrollment application by Mr Tom Tw Ooi's son in his letter published in Malaysiakini.com dated June 22nd.

Key highlights are quoted here:

[My son] consulted with a counsellor from the MMU. My son was interested in the B.Sc in Financial Engineering (FE) offered by the university. After reviewing my son's result, she confirmed that he was qualified for the degree course with the proviso that he undertakes the foundation course in Information Technology first.

Then on June 10, at a briefing by the university’s head of Foundation Studies and the dean of IT, he was told the foundation course in IT would not lead to the degree in FE. The correct foundation course was Management.

My son then approached the counsellor he first consulted and instead of righting her wrong, she sent him to the head of admissions. This irked me and I reproached the counsellor by phone. Her reply was: ‘Look, I have thousands of students to look after ... not just your son alone. If you are not happy you can complain to the president of MMU for all I care’.

I think Mr Tom Tw Ooi should just publish the name of the relevant counsellor. Why protect her name when she clearly deserves to be "outed" in public for this terrible attitude?

Important note: Please read update on issue here.

On a separate topic, is B.Sc in Financial Engineering (FE) one of the fancy degrees I blogged about here?